January is the perfect time for businesses to reflect on the past 12 months and set resolutions for the new year. As you look back at your company's accomplishments and growth, you should also reevaluate your critical business suppliers and partners, including your managed IT services provider (MSP). Are they still worth keeping or are they hindering your company’s growth?

Here are six common signs you need a new MSP.
1. Your software programs are not up to date
IT networks require regular maintenance and updates to stay secure.

Cloud computing was such a vital business tool at the height of the pandemic. It enabled companies to support remote work arrangements and offer cloud services to continuously serve their customers amid lockdowns.

While face-to-face events and other in-person interactions have already resumed, cloud adoption isn't expected to slow down in 2023. Instead, businesses will continuously leverage cloud computing to fine-tune their operations and take advantage of the latest technologies.

The technology landscape keeps rapidly evolving, and it's changing consumer expectations and the ways businesses operate. To stay ahead of the curve in the coming year, here are the top tech trends you need to stay on top of.

Here are some of the top tech trends that are expected to take off in 2023.
1. Rise of no-code artificial intelligence (AI) tools
AI is no longer reserved for tech professionals.

The holidays are a time for cheer and joy, but unfortunately, they're also when cybercriminals take advantage of unsuspecting victims.

Here are three cyberthreats you need to watch out for this holiday season and what you can do to stay safe from them.

The holidays are a time when people are shopping for gifts, taking vacations, and spending time with family and friends. That's why it's also the perfect time to send out holiday emails to connect with your customers and remind them of your brand.

To make your holiday email marketing campaigns more effective, follow these tips:
Set your campaign goal and success metrics
Start by clearly defining what you want to achieve in your holiday email marketing campaign.

Like most companies today, your business likely relies heavily on computers, software, and other technologies to accomplish a number of tasks. So when IT problems arise, these can disrupt your operations, which may lead to reduced productivity, lost sales, and irate customers.

Break/fix IT support has been the go-to solution for many businesses for many years. This IT support model is exactly what it sounds like — if your organization's technology breaks down, you call a technician to come over and fix the problem. After resolving the issue, they send the bill.

Imagine what would happen to your business if you lost company data like customer details, employee records, financial statements, and proprietary information. Such a scenario can tremendously hurt your operations. Your employees will find it difficult to properly serve your customers, who'll become irate and leave you for your competitor.

Every organization that produces, handles, or stores data — including your business in Houston — should create a backup and recovery plan (BDR). Here are three reasons why.
1. Losing data or access to data can have serious implications
Some data are critical to a business's operations.

Today's businesses rely heavily on IT systems for their operations, from ordering supplies to processing payments. Unfortunately, these systems can malfunction because of hardware failure, internet service provider issues, natural disasters, or cyberattacks.