IT administrators are in charge of supervising and securing workflows, devices, and software to ensure optimal user experience while keeping cyberthreats at bay. The shift to remote work — and more recently, hybrid work — has not been a walk in the park for them.

The shift from traditional office setups prior to the pandemic to flexible working arrangements in the post-COVID-19 era has been tough on IT administrators. They have had to juggle multiple tasks, including supervising and securing workflows, devices, and software, and deploying IT solutions within budget while keeping cyberthreats at bay.